Privacy policy

Last updated: 01/07/2026

This Privacy Notice explains how Long Hoang Tran trading as LTransformation (“we”, “us”, “our”) collects and uses personal data when you use our website or purchase our training programmes.

1. Contact details

Email: LongTran@apexgro.co.uk

2. The data we collect

We may collect the following categories of personal data:

A. Identity data

Name, username, marital status, title, date of birth and gender

B. Contact data

Email address, phone numbers, GP address, billing address, delivery address

C. Purchase and service data

• Training programme purchased, subscription status, billing history

• Communications and support messages

• Coaching/training information you provide

D. Marketing data

• Newsletter sign-ups, consent records, email engagement 

E. Website usage and device data

• IP address, device/browser information, pages visited and events

• Google Analytics is used to understand website performance (subject to cookie consent - see Cookie Policy)

F. Health information data:

Information about injuries, medical conditions, or other health details will only be used for providing your training service and we apply extra protections

3. Where we get your data from

• Directly from you (e.g: forms, messages)

• Automatically from your device (e.g: logs, analytics)

• From service providers used to run the site (e.g: payment and email)

4. How is data used

A. Providing our services

• Deliver training packages and subscription access

• Provide customer support and service communications

B. Payments and accounting 

• Maintain accounting and tax records

• Process payment and manage invoices/receipts

C. Website security and fraud prevention 

• Monitor, prevent, and investigate fraud, abuse, and security incidents

D. Marketing communications

• Send newsletters and promotions where you opted in

• You can unscribe at any time by emailing LongTran@ltransformation.co.uk

E. Analytics and site improvement